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Delivery Information

To order Francesco Iandolo wines, for national shipments please check-out our online shop and for international shipments please request a quote  by writing at info@francescoiandolo.it

Shipping by courier

For online orders, Az. Agr. Francesco Iandolo makes deliveries using specialized couriers. The purchased products will be delivered directly to the address indicated during the purchase procedure.  Each shipment contains the goods ordered and the accompanying documentation. The goods will be delivered by a courier service to your home (If allowed by your country custom). The delivery time will be Monday to Friday, from 9.00 a.m. to 6.00 p.m.

Shipments

The user will be notified at the time of shipment. Az. Agr. Francesco Iandolo will deliver the products to the carrier within 72 working hours (Saturday, Sunday, holidays excluded) from the payment of the total amount due. Upon delivery, the Customer is required to check that the package is intact, not damaged or wet. Only after such verification must he/she accept the delivery, otherwise he/she will be obliged to reject the package. In case the goods arrive at the destination broken or damaged Az. Agr. Francesco Iandolo undertakes to replace the product at his own expense, only and exclusively if the recipient has found the breakage or damage in the presence of the courier. If there is no correspondence between the order and delivery, the Customer must raise the complaint by calling +39-3921519304 or sending an e-mail to info@francescoiandolo.it.
We remind you that couriers, in 90% of cases, respect 24/48 hours (business hours) of delivery times. In a smaller percentage, however, shipments may be delayed. The customer is aware of this possibility when making a purchase.

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